Effective Date: April 12, 2025

Protecting your personal information is our priority. This Privacy Policy applies to Nature Nap LLC and governs data collection, usage, and handling practices. For the purposes of this Privacy Policy, all references to Nature Nap include https://naturenap.com.

The Nature Nap website is an ecommerce platform offering plant-based wellness products. By using the Nature Nap website, you consent to the data practices described in this statement.

Collection of Personal Information

Nature Nap may collect certain personal and non-personal information when you interact with our website or services. This includes information you voluntarily provide when you:

  • Create an account
  • Place an order
  • Subscribe to our newsletter
  • Contact customer support
  • Enter a promotional offer or giveaway
  • Submit payment through our checkout system

We may collect personal information such as:

  • Your name
  • Email address
  • Shipping and billing addresses
  • Phone number
  • Payment information (handled securely by third-party processors)

In addition, we may collect anonymous demographic data that is not unique to you, such as browser type, location, or device information.

Please note: if you share personally identifiable or sensitive information on public areas of our site (such as reviews or comments), others may view and use that information.

Use of Personal Information

Nature Nap uses your personal information to operate our website and deliver the services and products you request. Specifically, we use your data to:

  • Process orders and manage transactions
  • Communicate order updates and customer support messages
  • Improve your shopping experience on our website
  • Send promotional offers and wellness updates (if you opt in)
  • Analyze site performance and customer behavior to improve service

We may also use your contact details to inform you of new products, curated offers, or updates related to brands available on Nature Nap. You can opt out of these communications at any time.

User-Submitted Content

Any content submitted by users — including reviews, testimonials, images, or messages — through our website, contact forms, email, or social platforms may be used by Nature Nap for marketing and promotional purposes.

By submitting content, you acknowledge and agree that:

  • Nature Nap may use, adapt, or publish your submitted content on its website, social media, or promotional materials.
  • No compensation, royalty, or approval rights are granted for submitted content.
  • You are responsible for ensuring your content does not infringe on others’ rights.
  • Publicly visible content may be accessed or reused by third parties beyond our control.

To request removal of user-submitted content, please email: support@naturenap.com. We will review and respond to all requests as quickly as possible.

Sharing Information with Third Parties

Nature Nap does not sell, rent, or lease your personal information to any third parties.

We may share limited information with trusted service providers who help us operate our business. These include:

  • Payment processors
  • Shipping and delivery partners
  • Email service providers
  • Analytics and performance tools
  • Customer support platforms

These partners are strictly prohibited from using your data for anything other than delivering agreed-upon services and are required to maintain the confidentiality and security of your information.

We may also disclose your personal information if required by law or in good faith to:

  • Comply with legal obligations or investigations
  • Protect the rights and safety of Nature Nap, its users, or the public
  • Prevent fraud or other harmful activity

Tracking User Behavior

Nature Nap may track the pages and products users browse on our website to better understand preferences and improve the customer experience. This helps us:

  • Identify popular categories and items
  • Personalize your shopping experience
  • Display relevant offers or content
  • Optimize site layout and navigation

This tracking is anonymous and handled via tools like cookies, pixel tags, and analytics services. It does not collect sensitive personal information unless explicitly provided.

You can manage your tracking preferences by adjusting your browser settings or opting out of third-party cookies.

Automatically Collected Information

When you visit Nature Nap, we may automatically collect certain technical details about your device and browsing session. This includes:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website or link
  • Access times and visited pages

We use this data to:

  • Maintain website performance and security
  • Monitor traffic trends and site usage
  • Troubleshoot errors or bugs
  • Improve functionality and load times

This information is used in aggregate and does not personally identify individual users.

Mobile Message Services Terms and Conditions

The Nature Nap text messaging service (the “Service”) is operated by Nature Nap LLC (“Nature Nap”, “we”, or “us”). By subscribing to our mobile alerts, you agree to these terms.

What to Expect:

  • Message frequency may vary based on your interaction with our brand.
  • Messages may include order updates, promotions, wellness tips, or exclusive offers.
  • By opting in, you consent to receive automated marketing messages. Consent is not a condition of purchase.

Opting Out:

You may opt out at any time by replying STOP to any message. A confirmation message will be sent to confirm your removal from the Service.

Help & Support:

To request help, reply HELP to any message or contact us at support@naturenap.com.

Carrier Disclaimers:

Message and data rates may apply. Wireless carriers are not liable for delayed or undelivered messages.

Mobile Number Accuracy:

You are responsible for providing a valid mobile number. If your number changes, please unsubscribe before updating to avoid unintended messages.

Use of Cookies

Nature Nap uses cookies to improve your experience on our website. Cookies are small files stored on your device that help us remember your preferences and understand how you interact with our site.

We use cookies to:

  • Keep items in your shopping cart
  • Remember login details and preferences
  • Analyze site traffic and performance
  • Deliver relevant content and offers

Most browsers accept cookies by default, but you can modify your settings to decline them. Disabling cookies may affect certain features or functionality.

Cookies do not give us access to your device or personal files.

Links to External Sites

The Nature Nap website may include links to third-party websites for convenience, reference, or additional information. Please note that:

  • We do not control the privacy practices or content of external websites.
  • When you leave our site, this Privacy Policy no longer applies.
  • We encourage you to review the privacy policies of any third-party sites you visit.

Nature Nap is not responsible for the protection of any information you provide on external platforms.

Security of Your Personal Information

Nature Nap takes data security seriously and uses appropriate technical and organizational measures to protect your information.

Our protections include:

  • SSL (Secure Socket Layer) encryption during checkout
  • Secure third-party payment gateways
  • Regular site monitoring and platform updates
  • Access controls and data minimization practices

While we work to safeguard your personal data, no system can guarantee 100% security. By using our site, you acknowledge the inherent risks of transmitting data online.

Children Under Eighteen

Nature Nap does not knowingly collect personal information from individuals under the age of 18. If you are under 18, please do not submit any information through our website.

If we become aware that we have unintentionally collected data from a minor without verified parental consent, we will delete that information immediately.

Parents or guardians who believe their child may have provided personal data to us can contact us at support@naturenap.com for prompt removal.

Email Communications

From time to time, Nature Nap may contact you via email for:

  • Order confirmations and updates
  • Account or service notifications
  • Promotions, wellness tips, or special offers (if you opt in)
  • Customer satisfaction surveys or feedback requests

You can unsubscribe from marketing emails anytime by clicking the “Unsubscribe” link at the bottom of any message or by contacting us at support@naturenap.com.

Please note: transactional emails related to your orders or account will still be sent as needed.

Request Data Deletion

At Nature Nap, you have the right to request the deletion of your personal data.

To request data removal, email us at support@naturenap.com with your full name and the email address associated with your account. We may ask for additional details to verify your identity before processing the request.

Please note:

  • Data deletion requests may take up to 30 days to complete
  • Your information will be permanently removed from our active systems
  • Some data may remain in system backups until those backups are overwritten or deleted based on our retention policy

Once your request is processed, we’ll confirm via the contact method you provided.

Changes to This Privacy Policy

Nature Nap reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

We may also notify you of significant changes via:

  • Email (if you have an account)
  • A notice on our homepage
  • Account notifications, where applicable

By continuing to use our website after changes are posted, you agree to the updated terms.

We recommend reviewing this policy periodically to stay informed about how we protect your information.

Contact Information

Nature Nap welcomes your questions, feedback, or concerns regarding this Privacy Policy.

You can reach us at:Nature Nap LLC
 4500 N State Rd 7, Ste 311
Lauderdale Lakes, FL 33319
📧 Email: support@naturenap.com